total solar eclipse. Our offices will reopen on April 11th at 10:00 AM local time. We apologize for any inconvenience.
Spencer's Camera In-House Warranty.
What does our In-House warranty cover and for how long:
When ever you purchase a camera from Spencer's Camera & Photo rest assured your camera is covered by our in-house warranty. Our warranty covers the entire camera for 1 full year for new cameras, and 6 months for used cameras. It covers any failure not caused by, shipping damage, misuse, or abuse. Obviously, if you drop your camera in a lake we won't cover that. If you shutter fails, we'll repair it at no charge to you. If you sent us a camera for modification we warranty the modification service for 1 year. This includes focus calibration and workmanship related to filter installation services.
If you have a problem with your camera contact us and we'll help keep the process as painless as possible. Then, simply send the camera to us with a detailed description of the problem; we'll quickly diagnose the issue and cause of the malfunction, then provide a repair timeline. If the camera has been misused or abused we can still repair it and, in most cases, will provide a discounted repair rate.
As always, please contact us with any questions regarding this or any other product or service we provide: info@spencerscamera.com
